<p>When logging in to the Windows 10/11 app, if your browser doesn’t redirect you back to the app after entering your credentials, please try the following steps to resolve the issue:</p>
<h2>Make sure you’re using the latest version of the app</h2>
<ol>
<li aria-level="1">Right-click the <strong>Todoist icon</strong> in the system tray.</li>
<li aria-level="1">Select <strong>Quit Todoist</strong>. The new version will automatically be installed once the app is closed.</li>
</ol>
<h2>Check if pop-ups and redirects are allowed in your web browser</h2>
<p>Since the location of these settings change frequently, please check your browser's help page for the latest means to enable pop-ups:</p>
<ul>
<li><a href="https://support.google.com/chrome/answer/95472?hl=en&amp;co=GENIE.Platform%3DDesktop" target="_self">Chrome: Block or allow pop-ups </a></li>
<li><a href="https://support.microsoft.com/en-us/search?query=allow%20pop%20ups%20in%20edge" target="_self">Edge: Block or unblock pop-ups</a></li>
<li><a href="https://support.mozilla.org/en-US/kb/pop-blocker-settings-exceptions-troubleshooting" target="_self">Firefox: Pop-up blocker settings, exceptions, and troubleshooting</a></li>
</ul>
<p> </p>
<h2>Temporarily change your default browser</h2>
<p>Windows 10</p>
<ol>
<li>Select the <strong>Start</strong> button.</li>
<li>Type <em>Default apps</em>.</li>
<li>In the search results, select <strong>Default apps</strong>.</li>
<li>Under <strong>Web browser,</strong> select a different browser.</li>
</ol>
<p>Windows 11</p>
<ol>
<li>Open <strong>Start</strong> and click <strong>Settings</strong>.</li>
<li>Select <strong>Apps</strong>, and choose <strong>Default apps</strong>.</li>
<li>Search for a different browser and click on it.</li>
<li>Then click <strong>Set default</strong>.</li>
</ol>
<h2>Uninstall the app and delete the cache</h2>
<ol>
<li aria-level="1">Uninstall the Todoist app.</li>
<li aria-level="1">Press <strong>Windows + R</strong>.</li>
<li aria-level="1">Enter <strong>%APPDATA%/Todoist</strong>.</li>
<li aria-level="1">Delete the contents of the folder.</li>
<li aria-level="1">Reinstall the Todoist app.</li>
</ol>
<h2>None of the troubleshooting steps worked. What should I do?</h2>
<p>Please <a href="https://todoist.com/contact" target="_blank" rel="noopener">contact us</a>. Make sure to mention that you've tried the above troubleshooting steps, as well as your app version number. </p>
<p>Here's how to find your app version number:</p>
<ol>
<li aria-level="1">Right-click the <strong>Todoist icon</strong> in the system tray.</li>
<li aria-level="1">The version number is right next to the <em>View Changelog</em> option. </li>
</ol>

Having trouble logging in to the Windows 10/11 app?